Shipping Methods and Delivery Policy
Santosh IT Solutions & Security Systems offers several shipping methods to meet your needs. The delivery timeframes may vary based on your location, selected shipping method, and product availability. Estimated delivery times will be provided at the checkout.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. SANTOSH IT SOLUTIONS is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). SANTOSH IT SOLUTIONS is in no way responsible for any damage to the order while in transit to the buyer.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our logistic services, you may contact our helpdesk on +91-9872993451(Within 10:00 AM to 5:00 PM / Monday To Saturday) or mail us at info@santoshitsolutions.in
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered and charges a single delivery fee.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the destination. The total shipping cost will be displayed at the checkout before the completion of the order. We may offer promotions or discounts on shipping from time to time.
Delivery Status will be update by phone call so don’t worry package will be deliver door to door with customer availability any time customer
reschedule delivery process .
Delivery time for local order with in 2 days , maximum delivery time 5 business days.
Shipping Locations:
- We currently ship our products from my store Location Karnail Market near Punjab & Sind Bank Ganguwal Punjab 140123 and Chandigarh near JW Marriot Hotel at SCO 2901-02 1st Floor Cabin no 3 Vital Computers.
Delivery Time:
- For local orders within NANGAL ,ROPAR CHANDIGARH,MOHALI , we strive to deliver your products within 2 days from the date of order confirmation.
Order Processing:
- All orders will be processed within 24 hours of receiving them, excluding weekends and holidays.
Shipping Partners:
- We have partnered with reliable and reputable courier services to ensure the safe and timely delivery of your orders.
Tracking Information:
Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status and location of your package in real-time.
Lost or Damaged Items:
In the unfortunate event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Return Policy.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact us at santosh98729@gmail.com or Call 98729-93451
Note:
- Santosh IT Solutions & Security Systems reserves the right to update this shipping policy at any time. Please check this page regularly for the latest information.
Thank you for choosing Santosh IT Solutions & Security Systems!